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As ServiceNow Practice Lead, Andrew leads the development of B3’s ServiceNow practice, including delivery and consulting capabilities. He was previously with Computer Aid, Inc. where he served as Director of ServiceNow practice. With over twenty-five years of managed services and consulting sales and delivery experience, Andrew has held a variety of senior leadership positions. He has a B.S. in Electrical and Computer Engineering from Drexel University and is active as a University of Pennsylvania Wharton Fellow.